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Damaged/Missing Item

If your order, package, or shipment arrived damaged, opened, tampered with, or is missing one or more items, please follow the steps below to report the issue and begin an investigation.

My Order Arrived Damaged or is missing an item.

We’re sorry your order didn’t arrive in perfect condition.

Contact Customer Support at service@reliablelogistics.ca with your order number or tracking number and we will initiate an investigation with the carrier and/or warehouse.