If your order is marked as delivered but you can’t find it, please try the following steps:
🔍 Check Around Your Delivery Location
- Look around your front door, mailbox, porch, or building entrance — carriers may leave packages in a safe, discreet spot
- Check with neighbors or other household members in case someone accepted or moved the package
🏢 Check with Your Building or Concierge
Packages are often left with:
- Front desk
- Mailroom
- Reception or security desk
💬 Still Missing Your Order?
If you’re still unable to locate it, please contact Customer Support at:
service@reliablelogistics.ca
Include your order number or tracking number so we can assist you quickly.
We’ll help you resolve the issue as quickly as possible.