How can I track my shipment/locate my order?
How to Track a Shipment
To view the latest updates on your delivery:
- Locate your tracking number
- Visit our tracking page:
https://shipezee.com/tracking - Enter your tracking number
- Click Track to view your shipment status
Common Tracking Statuses
In Transit or Carrier Processing
Your shipment is currently moving through the transportation network.
Out for Delivery
Your shipment is on the final-mile carrier’s delivery vehicle and scheduled for delivery today.
Delivered
The shipment has been delivered to the destination.
Delayed
The shipment may be delayed due to weather, traffic, operational issues or carrier mechanical issues.
Exception or Alert
An unexpected issue has occurred that may impact delivery.
When to Contact Customer Support
Please contact Customer Support service@reliablelogistics.ca if:
- Tracking has not updated for more than 24–48 hours
- The shipment is significantly delayed
- Delivery was attempted but not completed
- You believe the shipment is lost
💬 Need help?
If you’re having trouble tracking your shipment or your tracking number isn’t working, please contact Customer Support at:
service@reliablelogistics.ca
Be sure to include your tracking number so we can assist you quickly.